Do you have what it takes?

• SaaS experience: You have at least one first experience in customer care team for a BtoB SaaS company with SMBs customers. An experience within our industry is a real plus, however a good understanding of real estate industry is what we need.
• Quick learner: You are curious and a quick learner, you have the ability to absorb a quantity of new information.
• Listening & Caring: You have a strong adaptability and listening skills to understand our customers needs and respond with the best solution for them. You have strong empathy skill, real desire to help customers.
• Excellent Communication: You know what to say (both internally and with our customers) and more importantly, how to say it in French and English at least, and in Dutch ideally.
• Team player: You have a team spirit, the desire to learn from others, the desire to share your know-how and your ideas to help the whole team grow.
• Ambitious: Willing to go the extra mile with a strong work ethic - disciplined and resourceful. You thrive in a fast-paced, intellectually stimulating, ambitious work environment that is both benevolent and (very) exacting
• Your location: Belgium (Brussels area) or France (Lyon area).