Your responsibilities in a nutshell

  • Your main goal: accompany our new customers until go live!
  • Audit their business, understand their needs to optimize the implementation of our solution, and configure it for them.
  • Manage transition from the previous real estate CRM solution of our customer into SweepBright, including managing data migration.
  • Train our new customer users to get the more of SweepBright.
  • Launch and ensure a smooth transition to the Account management team.
  • Help us build the onboarding team and the processes.
  • Troubleshoot issues reported by customers during the implementation process and provide solutions.
  • Maintain a high level of customer satisfaction.

We’ve created a mobile platform, making the real estate sales process dramatically more efficient. Our platform is easy to use, likeable, accessible on the go and works seamlessly with third-party applications. At SweepBright, we cut through the bullshit, take responsibility, work fast and independently & love to get stuff done. Sounds like you? If so, we promise you a hell of a ride!

Read more about SweepBright

Do you have what it takes?

  • SaaS experience: You have at least 2 years of experience in BtoB SaaS company with SMBs customers. An experience within our industry is a real plus, however a good understanding of real estate industry is what we need.
  • Tech savvy: You have a strong technical understanding of web and mobile environments.
  • Customer oriented: You have strong empathy skill, real desire to help customers by guiding through the discovery of SweepBright.
  • Project manager: Organised, rigorous, you are used to manage many project simultaneously. You are problem solver.
  • Excellent Communication: You know what to say (both internally and with our customers) and more importantly, how to say it in French and English, and ideally in Dutch.
  • Team player: You have a team spirit, the desire to learn from others, the desire to share your know-how and your ideas to help the whole team grow.
  • Ambitious: Willing to go the extra mile with a strong work ethic - disciplined and resourceful. You thrive in a fast-paced, intellectually stimulating, ambitious work environment that is both benevolent and (very) exacting.
  • Your location: Belgium (Brussels area) or France (Lyon area).

Benefits? Of course.

  • Being part of a high growth scale-up in PropTech, with a global product and international ambition
  • Unlimited learning & growth potential
  • A shared “we’ll change the world” mentality and drive
  • A competitive salary package, fitted to your needs
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